Legal notice

Last Updated: October 7, 2026

Welcome to RUVQELORA™.

These Terms of Use (“Terms”) apply to your access and use of the website ruvqelo.com, including all pages, content, features, products, services, and related online functions provided through our store.

The website is owned and operated by Hangzhou Qihang Zhixing Technology Service Co., Ltd. under the RUVQELORA™ brand.

Throughout these Terms, the words “we,” “us,” and “our” refer to Hangzhou Qihang Zhixing Technology Service Co., Ltd., unless otherwise specified.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms, together with our Privacy Policy and other applicable website policies.

If you do not accept these Terms, please do not use our website or related services.

Data Accuracy

You agree that any information you provide through our website, customer service channels, or other communication methods is accurate, complete, and current.

You are responsible for updating your information when necessary, including:

  • Contact details

  • Shipping information

  • Account information

  • Order-related details

Providing incorrect information may affect order processing, communication, or service availability.

Privacy Policy

Your personal information is collected, used, stored, and protected according to our Privacy Policy.

By using our website or contacting us through email, phone, or other channels, you agree that your information may be processed according to our published privacy practices.

Website Access and License

All materials available through ruvqelo.com, including but not limited to:

  • Text content

  • Product images

  • Logos

  • Graphics

  • Website designs

  • Software elements

  • Page layouts

are owned by or licensed to RUVQELORA™ and are protected by applicable intellectual property laws.

We provide you with a limited, personal, and non-commercial license to access and use our website.

You may not:

  • Copy or reproduce website materials for commercial purposes

  • Modify or distribute protected content without permission

  • Use website content to create competing services

  • Attempt unauthorized access to website systems

  • Use automated tools to collect website information without authorization

  • Upload harmful files, viruses, or malicious code

Any unauthorized use may result in termination of access rights.

User Responsibilities

You are responsible for your use of our website and any information or content you submit.

You agree not to submit or distribute content that:

  • Violates laws or regulations

  • Infringes intellectual property rights

  • Contains harmful, abusive, or misleading information

  • Violates another person’s privacy rights

  • Contains malicious software or unauthorized materials

You must not impersonate another person or provide false identifying information.

Third-Party Links

Our website may contain links to third-party websites, services, or resources.

These links are provided for convenience only. RUVQELORA™ does not control or guarantee the content, availability, security, or privacy practices of external websites.

Your use of third-party services is subject to their own terms and policies.

Product and Service Disclaimer

We strive to provide accurate product information and reliable website services.

However, to the extent permitted by law, our website and services are provided on an “as available” basis.

We do not guarantee that:

  • Website access will always be uninterrupted

  • All information will be completely error-free

  • External services will always remain available

Certain legal warranties or consumer rights may apply depending on your location.

Limitation of Liability

To the maximum extent permitted by applicable law, RUVQELORA™ and Hangzhou Qihang Zhixing Technology Service Co., Ltd. shall not be responsible for indirect, incidental, or consequential damages arising from:

  • Use of the website

  • Website interruptions

  • Third-party services

  • Products purchased through the website

  • Unauthorized use of website content

Nothing in these Terms limits rights or protections that cannot legally be excluded.

Indemnification

You agree to protect and hold harmless RUVQELORA™, Hangzhou Qihang Zhixing Technology Service Co., Ltd., and related parties from claims, losses, damages, or expenses resulting from:

  • Your violation of these Terms

  • Your misuse of the website

  • Your violation of applicable laws

  • Your infringement of third-party rights

Electronic Communications

When you use our website or contact us electronically, you agree to receive communications through electronic methods.

Electronic notices, emails, and website notifications satisfy applicable requirements for written communication where permitted by law.

Website Content and Reviews

Our website may allow customers to submit feedback, reviews, comments, or other content.

By submitting content, you confirm that:

  • You have the right to provide such content

  • The content does not violate third-party rights

  • The content is not unlawful or harmful

RUVQELORA™ reserves the right to review, restrict, or remove content that violates these Terms.

Trademarks and Copyrights

The RUVQELORA™ trademark, logos, website materials, product images, and other brand elements are protected by intellectual property laws.

You may not use our trademarks or copyrighted materials without prior written permission.

Unauthorized use includes:

  • Misleading brand references

  • Copying website designs

  • Creating confusingly similar materials

  • Using protected content for commercial purposes

Intellectual Property Concerns

RUVQELORA™ respects intellectual property rights.

If you believe that content on our website infringes your intellectual property rights, please contact us with:

  • Identification of the protected work

  • Description of the alleged infringement

  • Location of the relevant material

  • Your contact information

  • Supporting evidence of ownership

We will review legitimate requests and take appropriate action where necessary.

Force Majeure

RUVQELORA™ is not responsible for delays or failures caused by events beyond reasonable control, including:

  • Natural disasters

  • Severe weather

  • Government actions

  • Public emergencies

  • Transportation disruptions

  • Network or service failures

Applicable consumer rights remain unaffected.

Risk of Loss

Products purchased through our website are delivered through third-party carriers.

Shipping responsibility and risk transfer are handled according to applicable shipping terms and consumer protection laws.

Dispute Resolution

If a dispute arises regarding your use of our website or services, we encourage you to contact our customer support team first so we can attempt to resolve the matter.

Nothing in these Terms removes any mandatory legal rights available under applicable law.

General Terms

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

Failure to enforce any part of these Terms does not waive our right to enforce them later.

These Terms, together with our published policies, represent the agreement governing your use of ruvqelo.com.

Changes to These Terms

RUVQELORA™ may update these Terms of Use when necessary due to:

  • Business changes

  • Website updates

  • Service adjustments

  • Legal requirements

The revised version will be posted on this page with an updated date.

Your continued use of our website after changes are published means you accept the updated Terms.

Assignment

You may not transfer your rights or obligations under these Terms without our written permission.

RUVQELORA™ may transfer or assign these Terms where necessary for business operations.

Entire Agreement

These Terms of Use, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other published policies, form the complete agreement between you and RUVQELORA™ regarding use of our website.

Contact Us

If you have questions regarding these Terms of Use, please contact us:

Brand Name:
RUVQELORA™

Legal Company Name:
Hangzhou Qihang Zhixing Technology Service Co., Ltd.

Business Address:
Room 223, 1st Floor, No. 752, Sanwei Road, Shangcheng District, Hangzhou City, Zhejiang Province, China

Email:
service@ruvqelo.com

Phone:
+86 18664553417

Website:
ruvqelo.com

RUVQELORA™ is owned and operated by Hangzhou Qihang Zhixing Technology Service Co., Ltd.